When RTB-6 is appropriate
Use RTB-6 when the RTB's written decision or order has a misspelled name, wrong rental address, arithmetic or typing mistake, an obvious error, or a matter that the arbitrator clearly said would be included but inadvertently omitted. For example, the decision might award a filing fee that was left out of the monetary order. The correction process does not allow a party simply to disagree with credibility findings or request a new hearing.
What deadline applies?
Request correction of an obvious error or inadvertent omission within 15 calendar days of receiving the decision or order. BC's published correction guidance says requests to correct small typographical, address or math errors have no time limit. Because different errors have different rules, check the official guidance and act promptly rather than assuming the longer exception applies to your issue.
What to include and how to submit
- Identify the original RTB file, the decision or order, and the specific wording or calculation that is wrong.
- Attach a copy of the decision or order and highlight the part to be corrected; explain briefly what the correct information should be.
- Submit the RTB-6 request online or in person at an RTB office or Service BC location. There is no application fee.
- Ordinarily you need not notify the other party when you apply, unless the arbitrator directs you to provide notice.
Do you need review or clarification instead?
RTB-6 is for correcting mistakes. RTB-38 is for requesting clarification when the meaning of a decision or order is unclear. RTB-2 is a separate, limited review-consideration process with different permitted grounds and short deadlines. None is an unrestricted appeal.
Why a small error matters
Even a wrong name or address can make it difficult to enforce an RTB order through court. Compare the order with the decision and your case documents as soon as it arrives; do not rely only on the summary of what was awarded.
Official sources
See the BC Government correction and clarification guidance ↗ and Residential Tenancy Act, section 78 ↗.