Start here: Standard RTB dispute resolution generally requires choosing a remedy, preparing an application and paying the published $100 filing fee unless a waiver is granted. The RTB offers an online application and paper forms.
What to check first
Confirm RTB jurisdiction, who should be named, whether the issue has an urgent statutory deadline, and what order you need.
Next steps
File through the official channel and follow the notice-of-hearing package instructions, including service and evidence requirements.
Important exception or mistake
Keep paying rent during a dispute unless an relevant legal exception or RTB order allows otherwise.
Keep for your records
Keep the original notice or agreement, messages with dates, payment records, proof of delivery and any hearing confirmation. The rules can differ depending on the request and how the papers were delivered.