Start here: Both sides should prepare clearly labelled evidence and ensure RTB and the other party receive it in time. The ordinary published benchmark is at least 14 days before hearing for applicant evidence and 7 days for respondent evidence.
What to check first
Sort the tenancy agreement, written notices, receipts, photographs and messages by event and remedy.
Next steps
Check the actual hearing notice, deemed receipt rules, and any specific expedited or direct-request directions.
Important exception or mistake
An RTB upload is not necessarily proof that the other party was served.
Keep for your records
Keep the original notice or agreement, messages with dates, payment records, proof of delivery and any hearing confirmation. The rules can differ depending on the request and how the papers were delivered.