Start here: RTB decisions and orders can require enforcement outside the branch. Monetary orders and orders of possession have different steps and court involvement.
What to check first
Identify what type of order was issued, whether service is needed, and whether a on-time review was filed.
Next steps
Review the official enforcement and court forms guidance before attempting collection or possession.
Important exception or mistake
A landlord cannot lawfully enforce possession by changing locks or removing a tenant without the required court process.
Keep for your records
Keep the original notice or agreement, messages with dates, payment records, proof of delivery and any hearing confirmation. The rules can differ depending on the request and how the papers were delivered.