New Brunswick residential tenancy
New Brunswick tenant and landlord assistance applications
When to use the official application, how to document a complaint, and what happens next.
Pick the correct application
The current government directory contains separate Tenant Application for Assistance and Landlord Application for Assistance forms, including online routes. They are useful for many lease, notice, rent review and enforcement disputes.
A written Notice of Complaint is also provided; using a complaint letter is not the same as obtaining an officer’s ruling. For an ordinary, non-urgent complaint, provincial guidance directs the complainant to allow the other side at least seven days to resolve the problem before seeking office assistance; emergency and conduct matters can have different handling. Different problems may require different documents or evidence.
Prepare the claim
Identify the unit, parties and lease type, date the problem began and exactly what you want the office to do. Save the signed agreement, photographs, notices and service history.
Use the current official portal or listed submission options, rather than relying on a copied unofficial PDF. Follow the office’s instructions about service and timelines.
Related New Brunswick resources
Choose the route according to the requested remedy
If you want the Office to review a rent increase, the tenant application should identify the increase notice and its receipt date. If you seek release of a deposit, the provincial security-deposit return process is the more direct starting point.
A landlord seeking action after a tenant fails to vacate should include the relevant official termination or unpaid-rent notice and clear evidence of service. A verbal complaint alone is not an eviction order.
Before sending evidence, remove unrelated identity information and confirm whether the office or the other party needs the full document under its procedure.