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YUKON · RESIDENTIAL TENANCIES OFFICE · INDEPENDENT GUIDANCE

Yukon repairs, essential services and landlord entry

Practical first steps for repair disputes and documenting entry notices.

Document the issue

Keep a date-based record of the defect, photographs, requests, repair attempts and any lost use of the premises. Send a clear written request to the landlord.

Yukon requires landlords to meet minimum health, safety and housing standards during the tenancy. Keep copies of written repair requests and photograph any continuing defect; for an urgent safety emergency, contact the proper emergency service instead of relying on an RTO hearing.

Entry and privacy

Review the statutory notice exceptions for repairs and inspections before allowing or refusing entry. Written consent and emergency scenarios can change the ordinary process.

Under the current Yukon tenancy agreement, an ordinary landlord-entry notice must be in writing and received at least 24 hours but not more than seven days before entry. It must state a reasonable purpose and a date and time between 8 a.m. and 8 p.m., unless the tenant agrees to another time. Emergency entry to protect life or property, contemporaneous consent, abandonment and an RTO/court order are separate allowed routes. Do not assume that an informal text message satisfies the approved legal service rules.

If unresolved

Ask Yukon RTO about the correct dispute-resolution remedy and the evidence needed. Do not assume a tenant may stop paying rent without a lawful order.

Related Yukon tenancy guides

Official sources

Official sources

  1. Residential Tenancies Act and legislation status
  2. Residential Tenancies Office dispute resolution
  3. Current Yukon government tenancy agreement — entry conditions
  4. Yukon responsibilities — repairs and entry