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BC RTB form guide

RTB-12L-DR: Landlord direct request

Guide to RTB-12L-DR: Landlords use direct request in defined matters such as certain unpaid rent or utilities and associated possession

RTB-12L-DR — Landlord's Application for Dispute Resolution by Direct Request: A four-page, documents-only application tied to a properly served 10 Day Notice to End Tenancy for unpaid rent or utilities (RTB-30) while the tenant still occupies the unit. The landlord may seek possession and an eligible monetary order for unpaid rent or utilities. This process does not decide unrelated damage or future rent-loss claims.

Use this form only for an eligible 10 Day Notice case

The official form says do not use RTB-12L-DR if no qualifying RTB-30 was served or the tenant has left the rental unit. In those situations consider RTB-12L-CT or RTB-12L-PT instead. For a 10 Day Notice, ensure the tenant's five-day opportunity to pay or dispute has been considered before seeking an order through this procedure.

Complete the six listed sections

  • Section 1 — Key dispute information: Confirm the RTB-30 and that the tenant still occupies the unit, identify the property, deposit information and primary landlord contact.
  • Section 2 — Additional applicant: Provide any second landlord or authorized agent and use RTB-26 for additional parties.
  • Section 3 — Respondents: Provide the legal names and lawful addresses for service of each tenant.
  • Section 4 — Direct request claims: Identify whether the RTB-30 was for rent, utilities or both. Give the date and method of service, possession relief requested, and exact eligible unpaid amounts. The RTB-46 worksheet is required even if the landlord asks for possession without a monetary order.
  • Section 5 — Other landlord issues: Follow only the limited options actually available for this direct-request process; ordinary damages, late charges, future rent loss or unrelated disputes must not be added.
  • Signature/declaration: Sign and date the form as primary applicant or authorized agent, confirming that the information is accurate.

Required evidence checklist

Include every page of the signed tenancy agreement, with the rent due date and addenda; a complete served RTB-30; completed RTB-34 proof of service; and RTB-46 direct request worksheet. Where applicable, attach the 30-day written utility demand and its service proof, all relevant rent-increase notices, and receipts for payments made after the 10 Day Notice. Dates, parties, rent amounts and delivery evidence must agree across the documents.

Filing is separate from serving the proceeding

File the paper application in person at the Burnaby RTB office or a participating Service BC office, or use the province's online process, with the $100 filing fee or approved waiver. Do not serve the application form on the tenant before the RTB accepts it and issues the proceeding package. Once the RTB provides that package, serve all respondents within the applicable deadline, and submit RTB-44 proof of service and supporting delivery records as directed.

Common mistakes

Using direct request after the tenant moves out, leaving out the signed agreement or RTB-46, seeking ordinary repair-cost claims, relying on a 10 Day Notice without evidence it was lawfully served, or failing to prove service of the later proceeding package.

Official sources

Sources

Official BC government sources. Check updates before filing or serving.